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Arbitrator Onboarding GuideWelcome to Paycifi

As an arbitrator, you play a key role in ensuring fair dispute resolution between parties.

We distinguish two types of arbitrators:

  • Verified Arbitrators : validated by the Paycifi team after due diligence. Publicly visible within the platform.
  • External Arbitrators : self-registered professionals. Not verified yet, but available through direct selection.
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Registration Process

Step 1 – Create your account

  1. Go to Paycifi Arbitrator Registration Page.
  2. Fill in your professional details (name, email, jurisdiction, wallet assignation).
  3. Once registered, you will automatically appear in the External Arbitrators list.

External arbitrators are visible only to users who already know their email address or name.

Step 2 – Promote your services

To be discoverable and selectable by users on the platform, share your profile and email address within our communities.

You can also promote your services and Paycifi directly to your clients or professional network.

Step 3 – Become a Verified Arbitrator

If you wish to appear publicly as a Verified Arbitrator, please contact us by email : arbitration@paycifi.com.
We will perform a due diligence process (identity, credentials, professional status, references).
If approved, your profile will appear in the verified arbitrators

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FAQEverything you need
to know arbitration

No. Paycifi acts as the technical and operational layer. When a written contract exists, its specific clauses (seat, law, procedure) prevail. If no contract exists, Paycifi’s Terms & Conditions provide a robust default framework based on ICC Rules and Swiss Law (Geneva seat), ensuring a professional and enforceable legal backbone for every transaction.

 Yes. Paycifi acts as a technical intermediary. As a registered arbitrator or attorney, you receive the funds into a secure digital wallet which you hold as a fiduciary depository. You must ensure that your local Bar Association or regulatory body allows the use of digital assets. For those requiring traditional banking, our V2 integrated fiat off-ramp allows you to withdraw funds directly to your professional bank account in EUR/USD.

Paycifi is designed to support the strict compliance requirements of Bar Associations and professional regulators. The platform acts as a secure reporting layer:

  • Privacy-First Blockchain: Only hashed transaction data is recorded on-chain. No sensitive information or party identifiers are public, ensuring privacy.

  • Proven Origin of Funds: The identity of all parties is verified through rigorous KYB (Know Your Business) and KYC procedures on Paycifi.

  • Audit Trail: Paycifi provides internal traceable records and unique Contract IDs that link payments to specific legal mandates, making it easy to reconcile with professional accounting and AML rules.

Arbitral awards rendered under the ICC framework are final and binding. However, like any award, it can be challenged in court (typically the Cour d’Appel of the seat, e.g., Geneva) on limited procedural grounds (e.g., lack of due process). If a court issues a final ruling to stay or reverse a decision, the arbitrator, as the fiduciary holder of the funds, must execute that judicial order.

The ICC Expedited Procedure allows the arbitrator to proceed even if a party is defaulting. If a party fails to respond after the Formal Notification, you may render an award based on the available evidence and contractual terms. The funds are already under your control, ensuring the « losing » party cannot block the execution.

  • Verified: Professionally vetted, visible to all users.
  • External: Self-registered, selectable only by users who already know their contact details.

Arbitration fees are set at your discretion. You may define your fees as a fixed amount or a percentage. Per the ICC « Loser Pays » principle, you have the authority to include these fees in your final award, ordering the losing party to reimburse the prevailing party for the costs of the arbitration.

All Paycifi transactions and decisions are exportable as verifiable digital evidence. If a court requests documentation, you can provide the blockchain-stamped record and your written decision. The funds remain under your fiduciary control until the judicial process is completed or a settlement is reached.

Paycifi arbitrators play a key role not only in resolving disputes, but also upstream.

They can help users:

  • structure agreements correctly,

  • clarify arbitration clauses, governing law, and seat,

  • align expectations before funds are locked in escrow.

This preventive role improves cooperation between parties and significantly reduces the likelihood of disputes.

Transactions are recorded on a public blockchain but are pseudonymized via hashed data. To further enhance professional secrecy, we are actively developing Privacy-Preserving Stablecoin integrations to ensure that sensitive financial flows remain confidential between the parties and the arbitrator.

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