Paycifi offers arbitrators a new way to secure and manage client disputes. Funds are locked in escrow before any conflict arises, ensuring solvency and transparency throughout the process. It is both a protection tool for clients and a business opportunity for arbitrators who want to work efficiently in a trusted digital environment.
Empower your practice.
Join Paycifi and enforce trust through smart arbitration.
Arbitrator Onboarding GuideWelcome to Paycifi
As an arbitrator, you play a key role in ensuring fair dispute resolution between parties.
We distinguish two types of arbitrators:
- Verified Arbitrators : validated by the Paycifi team after due diligence. Publicly visible within the platform.
- External Arbitrators : self-registered professionals. Not verified yet, but available through direct selection.
Resolved Cases
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Dispute Volume
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Registration Process
Step 1 – Create your account
- Go to Paycifi Arbitrator Registration Page.
- Fill in your professional details (name, email, jurisdiction, wallet assignation).
- Once registered, you will automatically appear in the External Arbitrators list.
External arbitrators are visible only to users who already know their email address or name.
Step 2 – Promote your services
To be discoverable and selectable by users on the platform, share your profile and email address within our communities.
- Telegram (EN): https://t.me/+vS9eoJ7vzoc4MTZk
- WhatsApp (FR): https://chat.whatsapp.com/KGex16pkuriGXnIV6TJ650
You can also promote your services and Paycifi directly to your clients or professional network.
Step 3 – Become a Verified Arbitrator
If you wish to appear publicly as a Verified Arbitrator, please contact us by email : arbitration@paycifi.com.
We will perform a due diligence process (identity, credentials, professional status, references).
If approved, your profile will appear in the verified arbitrators
Arbitration ProcessArbitration Workflow on Paycifi
01
Invitation to Join an Agreement
When partners create a new agreement, they can designate an arbitrator.
Once selected, the arbitrator receives an email invitation to join the agreement.
By accepting the invitation, the arbitrator officially joins the agreement, which then moves to “Ongoing” status.
02
Dispute Initiation
If a dispute arises, one of the partners calls for arbitration. At that moment, the disputed funds are automatically transferred to the arbitrator’s account on Paycifi. The arbitrator receives an email notification to contact the parties, review the case, and issue a resolution proposal.
03
Resolution and Fund Reallocation
Once the arbitrator has reviewed the case and decided on the outcome, they proceed to reallocate the funds between the parties according to their decision. The arbitrator then updates the deal status to “Resolved”, completing the arbitration process.
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FAQEverything you need
to know arbitration
Yes, if you are an attorney or registered arbitrator authorized to manage client funds through a regulated escrow account. Paycifi acts only as a technical layer, the funds ultimately reach your professional account. You may manage your clients’ funds using the tools authorized by your Bar Association, which means you must ensure that the use of a Web3 wallet is permitted. If not, the upcoming V2 version will allow you to withdraw the funds directly to your professional bank account through our integrated fiat off-ramp solution.
Paycifi provides traceable transfers with clear identifiers for each case. A transaction note will specify the contract ID, the parties, and the nature of the dispute, ensuring compliance with most bar rules.
- Verified: Professionally vetted, visible to all users.
- External: Self-registered, selectable only by users who already know their contact details.
Arbitration decisions are binding if both parties accepted the Paycifi Terms and Conditions. Courts can only review procedural irregularities, not the merits of your decision.
If a party fails to respond, you may close the arbitration and allocate the funds based on the available evidence and the contractual terms. You will notify both parties.
Arbitration fees are set at the arbitrator’s discretion. Each arbitrator is free to define their own terms, this can take the form of a commission on the disputed amount, a fixed fee, or an arrangement agreed directly with one or both parties.
The purpose of Paycifi is to keep the funds in escrow during the process, ensuring good faith and cooperation from all parties until the dispute is resolved.
If a dispute escalates beyond arbitration, for example due to a procedural issue, the court may request supporting documentation. You will be required to provide your written decision and Paycifi’s transaction record. All transactions remain accessible within Paycifi, both in your dashboard and on the blockchain, and can be exported as verifiable documents to serve as legal evidence. The funds may remain under your control until the judicial process is completed, after which you must execute the court’s ruling.
Yes, transactions are recorded on-chain but pseudonymized. Only the hashed data are visible.
